Meet The Team

Here at Monmouthshire Hearing Centre, we ensure that you receive the best possible care tailored to your individual needs. Our independent status allows us to offer a wide range of options and personalised service that sets us apart from larger, corporate-owned clinics. Choose us for your hearing health and experience the difference that true dedication and expertise can make.

Independently Owned

At our independent hearing clinic in Monmouth, we specialise in all aspects of ear care, offering a unique blend of traditional values in customer service combined with the latest advancements in modern technology. As an independent practice, we prioritise your needs, preferences, and budget over sales targets or a restricted range of products. Our goal is to ensure that your hearing aid and product choices are tailored to what suits you best, providing a personalised experience that you won’t find in larger, corporate-owned clinics.

Why Choose an Independent Hearing Clinic?

Choosing an independent hearing clinic means you benefit from bespoke and experienced approach to your hearing health. Helen is the founder and owner of Monmouthshire Hearing Centre and has been based in Monmouth since 2005.

By supporting a local independent business, you are also supporting the local town and infrastructure. When you choose to invest in a locally owned business, your money stays within the community, fostering economic stability and prosperity. This, in turn, helps to create and sustain local jobs, enhances public services, and boosts other local businesses through a ripple effect.

Expert Care

Our team of highly qualified hearing specialists brings many years of experience to the table, providing personalised care to every patient to ensure optimal hearing health. We have been serving the Monmouth community since 2005 and have supported thousands of people with their hearing and ear wax removal needs. Our specialists are not just experts in their field; they are passionate about helping you achieve the best possible hearing. 

Your local audiologist for Monmouth, Abergavenny, Cinderford, Chepstow, Clearwell, Coleford, Ewyas Harold, Kilpeck, Lydney, Much Birch, Penallt, Raglan, Ross-on-Wye, St Briavels and Usk.

Helen

Helen is the owner of Monmouthshire Hearing Centre and is a qualified Hearing Aid Audiologist registered under the Health & Care Professions Council (HCPC) and also a member of the British Society of Hearing Aid Audiologists. (BSHAA) and Association of Independent Hearing Healthcare Professionals (AIHHP).

Helen’s clinics offer hearing tests, prescribing and fitting of suitable hearing aids to meet your individual needs, adjustments of aids, wax removal (irrigation and microsuction) and noise protection.

Nicola

Nicola has over 15 years experience having worked as a clinical Scientist in Audiology with the NHS and privately as a HCPC registered Hearing Aid Dispenser.

Nicola enjoys taking time to ensure she gives personalised care at each appointment, helping each individual achieve the most appropriate hearing solution for their unique requirements.

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Zoe

Zoe is a qualified Hearing Aid dispenser and registered with the HCPC. Her clinics offer all aspects of audiology including hearing tests, adjustments to hearing aids, hearing aid repairs, six month reviews and noise protection. Zoe is qualified in all aspects of wax removal.

Jane

Jane is a qualified Hearing care Assistant. Jane’s clinics provide adjustments to hearing aids, hearing aid repairs, six months reviews, annual hearing tests and noise protection. Jane is also qualified in Ear irrigation and provides this service for both existing and new clients.

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Fiona

Fiona initially joined our team as our receptionist but has since qualified as a Hearing Care Assistant. Her clinics provide wax removal, hearing checks and six month reviews for our clients who have hearing aids from us.


Testimonials

I’ve been with Helen and her team since 2014. They are just great. My most recent aids are also Bluetooth so I now use my mobile in preference to the landline because the sound is so clear. Also can tune into smart tv and iPad so husband can be spared some of my entertainment choices! Cannot recommend Monmouthshire Hearing Centre highly enough.
Annette Lankshear

After 5 years of struggling with NHS aids I have finally made a decision and purchased customised , private aids from Monmouthshire Hearing Centre and WOW, what a game changer. No more irritated ears, no more itching, no more fiddling, no more battery changing, no more whistling , no more pushing a plastic tube through the aids to clean them. I can’t express my delight in my new rechargeable aids. I actually enjoy wearing them as I can hear clearly with great clarity. I forget that I’m wearing them, they are so comfortable. I can pair my mobile phone with my aids and answer calls through my aids therefore hands free. If anyone is struggling with their NHS aids or can’t decide about buying private aids I would say with complete honesty just take the plunge and go for it, treat yourself. I haven’t looked back, my only regret is that I didn’t do this 5 years ago.
Lesley Withnell

I have been with them since 2006, been well looked after and no problem is too small. I recently had a checkup and my hearing has got worse but it was explained to me with such professionalism that it put me at ease with the aid of graph showing me details of my lost. I would recommend them 100%.
Richard Quick

I am completely satisfied with the service I have received from Monmouthshire Hearing Centre. Helen has been extremely helpful, and has gone to a lot of trouble, to ensure I get the best out of my hearing aids.
Mr C Price

I did not purchase my hearing aid from you – I do see you for regular checks and am very happy with the service I received. When my aid is due for replacement I will definitely use you.
Annie Oakeley

The advice, help, customer service, that Monmouthshire Hearing Centre provide is impossible to improve on – it is excellent for all their customers.
Mr Millest

Monmouthshire Hearing Centre