Meet The Team


Helen is the owner of Monmouthshire Hearing Centre and is a qualified Hearing Aid Audiologist registered under the Health & Care Professions Council (HCPC) and also a member of the British Society of Hearing Aid Audiologists. (BSHAA) and Association of Independent Hearing Healthcare Professionals (AIHHP).

Helen’s clinics offer hearing tests, prescribing and fitting of suitable hearing aids to meet your individual needs, adjustments of aids, wax removal (irrigation and microsuction) and noise protection.


Nicola has over 15 years experience having worked as a clinical Scientist in Audiology with the NHS and privately as a HCPC registered Hearing Aid Dispenser.

Nicola enjoys taking time to ensure she gives personalised care at each appointment, helping each individual achieve the most appropriate hearing solution for their unique requirements.

jane scrubs


Jane is our practice manager and also a qualified Hearing Care Assistant. Jane’s clinics provide adjustments to hearing aids, hearing aid repairs, six months reviews, annual hearing tests and noise protection. Jane is also qualified in Ear irrigation and provides this service for both existing and new clients.


Lesley has joined the team after a career in nursing and is qualified in ear irrigation and runs our wax removal clinics, with a high standard of care.

lesley scrubs


Fiona initially joined our team as our receptionist but has since qualified as a Hearing Care Assistant. Her clinics provide wax removal, hearing checks and six month reviews for our clients who have hearing aids from us.


Zoe is a qualified Hearing Care Assistant and also currently studying for her degree in Audiology. Her clinics provide hearing tests, adjustments to hearing aids, hearing aid repairs, six month reviews and noise protection. Zoe is qualified in all aspects of wax removal.


I’ve been with Helen and her team since 2014. They are just great. My most recent aids are also Bluetooth so I now use my mobile in preference to the landline because the sound is so clear. Also can tune into smart tv and iPad so husband can be spared some of my entertainment choices! Cannot recommend Monmouthshire Hearing Centre highly enough.
Annette Lankshear

After 5 years of struggling with NHS aids I have finally made a decision and purchased customised , private aids from Monmouthshire Hearing Centre and WOW, what a game changer. No more irritated ears, no more itching, no more fiddling, no more battery changing, no more whistling , no more pushing a plastic tube through the aids to clean them. I can’t express my delight in my new rechargeable aids. I actually enjoy wearing them as I can hear clearly with great clarity. I forget that I’m wearing them, they are so comfortable. I can pair my mobile phone with my aids and answer calls through my aids therefore hands free. If anyone is struggling with their NHS aids or can’t decide about buying private aids I would say with complete honesty just take the plunge and go for it, treat yourself. I haven’t looked back, my only regret is that I didn’t do this 5 years ago.
Lesley Withnell

I have been with them since 2006, been well looked after and no problem is too small. I recently had a checkup and my hearing has got worse but it was explained to me with such professionalism that it put me at ease with the aid of graph showing me details of my lost. I would recommend them 100%.
Richard Quick

I am completely satisfied with the service I have received from Monmouthshire Hearing Centre. Helen has been extremely helpful, and has gone to a lot of trouble, to ensure I get the best out of my hearing aids.
Mr C Price

I did not purchase my hearing aid from you – I do see you for regular checks and am very happy with the service I received. When my aid is due for replacement I will definitely use you.
Annie Oakeley

The advice, help, customer service, that Monmouthshire Hearing Centre provide is impossible to improve on – it is excellent for all their customers.
Mr Millest

Monmouthshire Hearing Centre